Privacy notice
This notice explains what personal information we collect through this website, why we collect it, how long we keep it, and the rights you have under UK data protection law.
Sortal provides AI-assisted organisation, indexing and summarisation of medical records for legal, clinical and insurance teams. Sortal is the controller of the personal information collected through this website.
Sortal, 5 Brooklands Place, Brooklands Road, Sale, Cheshire, M33 3SD. Email info@sortal.com, telephone +44 161 928 1636.
When you use our forms to request a quote, request a demo or sign up for updates, we collect the information you enter:
If you accept analytics cookies, we also collect anonymised information about how the site is used, such as the pages visited and the type of device used. We do not collect medical records or any client data through this website.
We do not sell your information and we do not use it for automated decision-making about you.
We process the details you give us in our forms on the basis of your consent, which you give by ticking the box before you submit, and on the basis of our legitimate interest in responding to enquiries about our services. Marketing emails and analytics cookies rely on your consent only, and you can withdraw that consent at any time.
Your information is seen by the Sortal team members who handle enquiries. We use trusted service providers to run this website, and they process information only on our instructions:
Some of these providers process information outside the United Kingdom. Where they do, transfers are protected by safeguards recognised under UK data protection law, such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
We keep enquiry details for as long as needed to deal with your enquiry and any follow-up, and then for up to two years so that we can refer back to it if you contact us again. If you have opted in to marketing emails, we keep your email address until you opt out. Analytics data is retained in aggregated form.
When you first visit, a banner asks whether you accept analytics cookies. Your choice is stored on your device so we do not ask again. You can change it at any time using Cookie settings in the footer of every page.
| Name | Purpose | Duration |
|---|---|---|
| sortal-consent | Remembers whether you accepted or rejected analytics cookies. Strictly necessary; stored in your browser's local storage. | Until you clear your browser data or change your choice |
| _ga, _ga_* | Google Analytics 4, used to measure how the site is used. Set only if you accept analytics cookies. | Up to 2 years |
We do not use advertising or social media tracking cookies.
Under UK data protection law you have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent at any time. To opt out of marketing emails, reply to any of our emails or contact us using the details below.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would welcome the chance to resolve any concern first.
For anything relating to your personal information, email info@sortal.com or write to Sortal, 5 Brooklands Place, Brooklands Road, Sale, Cheshire, M33 3SD.
We may update this notice from time to time. The date at the top shows when it was last changed.